We are still keeping everyone as safe as we can, while giving as much acupuncture as we can. Here are our protocols, last updated Dec. 8, 2023.
1. Masks: everyone in the clinic is required to wear a well-fitting mask (surgical, KF94, KN95, or N95 with no valves) covering your mouth and nose. If you do not have a mask that meets these criteria, we will provide a mask for you!
2. Please stay home if you feel sick! Even if you are testing negative for COVID – if you have any symptoms such as a runny nose, fever, cough, digestive upset, sore throat, pinkeye, rashes/sores, or any other new/unexplained symptoms, please cancel or reschedule your appointment. (Click here for some more handy guidance on when to cancel your visit.)
3. Waiting: yes, the waiting area is open, but please keep your mask on (except when drinking water). We encourage you to arrive a few minutes before your appointment time to use the restroom and get settled in. Do check in with a staff member before heading back through the treatment room, even if it’s just to use the restroom. After your appointment, try to leave as soon as you can.
4. Physical distancing: with face masks, air purifiers, and high rates of vaccination among our patient population, we are relaxing distancing rules – just do your best to respect others’ space and privacy. If you need to maintain more distance from others, please consider booking a Bubble Block/private rental appointment.
5. Hand hygiene: we will have hand sanitizer available for you to use as soon as you walk into the clinic, and also at the payment station. We have a waste basket outside the restroom so that you can easily use a paper towel to open the door, and then discard in the trash. As always, acupuncturists wash or sanitize hands before and after every patient contact.
6. Payment: you are welcome to pre-pay online before your visit! If you need to use an HSA or FSA card, you may have to pay in the clinic. We also welcome checks or cash – just be sure to bring exact change.
7. BYOB (Bring Your Own Blanket): we are doing a lot more laundry. Please consider bringing your own linens. We recommend a light throw and a small pillow or towel to hold up the blanket. Treatment room recliners and the coat hooks next to them are sanitized after each use.
8. Less Stuff/Cleaner Space: we’re sanitizing plastic storage bins after each use, and they are optional. Please do not bring a lot of things into the clinic if you can avoid it. We do have additional coat hooks available near the payment station.
9. Air Flow: we have two highly efficient HEPA air purifiers running in the treatment room as well as running a LifeBreath HRV system installed by our predecessor (a nail salon) to bring in more fresh air. Weather permitting, we will occasionally prop open the front door and back window – all to promote a safe air flow. This all means there may be more white noise in the clinic. Please plan ahead and bring your own earphones if you prefer.
10. It’s still going to be great! We realize that everyone is tired of thinking about this kind of thing. Our first priority remains the health and safety of our patients and staff. Our mission to provide a peaceful healing space continues. We have provided community acupuncture for hundreds of people since 2020. And we are looking forward to seeing you again soon!